Returns & Exchanges

We want you to be happy!

If for any reason after purchasing you decide that Phoenix Hipwear isn't right for you, we've got you covered.

For health and hygiene reasons we can't accept any underwear back that has been worn, so you get to keep these.

Simply email us and tell us why you don't wish to continue using Phoenix Hipwear and we'll provide the details to return the shields. Once they are received, we'll refund you the entire amount of your order, excluding shipping. 

It's that simple.

If you have ordered a size that doesn't seem to fit right, send an email with details and we'll arrange for a different size to be shipped.

Any questions about exchanges or returns email: info@phoenixhips.com