Qualify to save 30% on average when you pay with HSA/FSA Learn More
Qualify to save an average of 30% on Phoenix Hipwear by paying with HSA/FSA
How to check out at Phoenix Hipwear with HSA/FSA funds
Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at truemed.com/disclosures
Checking out with Truemed is easy!
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Checkout
Find the Find the TrueMed - Pay with HSA/FSA option at checkout. Select and proceed with checkout.
Exit the "Shop Pay" pop-up if prompted. -
Complete Health Assessment
Take a private health survey. A licensed provider will review your answers to determine eligibility.
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Make your purchase
Pay with your HSA/FSA card or a credit card. If you use a regular credit card, follow the guide included with your LMN to submit your purchase for reimbursement.
Eligible Products
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Active Shorts + Shields Hipwear Set
Regular price From $248.00 USDRegular priceSale price From $248.00 USD $198.40 -
Women's Active Short
Regular price $89.00 USDRegular priceSale price $89.00 USD $71.20 -
Women's Underwear
Regular price $59.00 USDRegular priceSale price $59.00 USD $47.20 -
Women's Underwear + Shields Hipwear Set
Regular price From $218.00 USDRegular priceSale price From $218.00 USD $174.40 -
Impact Protection Shields
Regular price $159.00 USDRegular priceSale price $159.00 USD $127.20 -
Men's Underwear + Shields Hipwear Set
Regular price From $218.00 USDRegular priceSale price From $218.00 USD $174.40 -
Men's Underwear
Regular price $59.00 USDRegular priceSale price $59.00 USD $47.20
How does using my HSA/FSA save me money?
HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition.
Because HSA/FSAs use pre-tax money, you’re getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in root cause interventions.
Who is Truemed?
At Truemed, we believe that investing in your health is far more valuable than waiting to spend on sickness. By unlocking pre-tax HSA/FSA spend on research backed interventions such as fitness, supplements, and health technology, we’re shifting healthcare spend toward true medicine.
Common Questions
What is HSA/FSA and can I use it here?
HSA (Health Savings Account) and FSA (Flexible Spending Account) are pre-tax health benefit accounts that may be used to purchase eligible health products. Phoenix has partnered with Truemed to enable qualified customers to use their HSA/FSA funds on eligible purchases. Eligibility depends on individual circumstances and is determined by an independent licensed practitioner through a clinical intake form at checkout.
How do I pay with my HSA/FSA at Phoenix?
Add eligible products to your cart and proceed to checkout. Select “Pay with Truemed” as your payment method, then complete a clinical intake form. If the practitioner determines medical necessity, a Letter of Medical Necessity (LMN) is issued and your HSA/FSA payment is processed.
Which Phoenix products are eligible?
View our full list of eligible products on our HSA/FSA Product Collection Page. Truemed determines which products qualify based on IRS guidelines, so this list may change over time.
What if I’m not approved?
If the practitioner does not determine medical necessity, you can complete your purchase with a standard payment method or reapply at a later date.
Can I split payment between HSA/FSA and a credit card
Yes. If your HSA/FSA balance does not cover the full purchase amount, you can pay the remainder with a credit or debit card during checkout.
Can I use my regular credit card at checkout?
Yes. If you’d like to use your regular credit card, simply select that in Truemed checkout. After your purchase, Truemed will email you instructions on how to submit the receipt to your HSA/FSA administrator for reimbursement.
What is a Letter of Medical Necessity, and how is this compliant?
The items in your Truemed Letter of Medical Necessity (“LMN”) are now qualified medical expenses in the same way a visit to the doctor’s office or pharmaceutical product is. There are thousands of studies showing that food and exercise is often the best medicine to prevent and reverse disease. Exercise qualifies as a qualified medical expense with an LMN. Food, supplements, and other health purchases qualify as medical expenses if they treat or prevent an illness, and a doctor substantiates the need. Your Truemed LMN satisfies all IRS requirements to make your wellness spend fully reimbursable.
Are there fees associated with using Truemed's services?
There is no cost to you, as long as you are shopping with a Truemed partner merchant.
When should I use my FSA/HSA dollars?
You can use your HSA/FSA dollars all year long. However, most FSA dollars expire at the end of the year, and unused money may not roll over into the next year. Make sure to spend the rest of your FSA dollars before December 31st – use it to ensure you don’t lose it.
How long does it take for me to receive my Letter of Medical Necessity?
Generally, it takes 2-5 hours. In some cases, Truemed’s provider team will require additional time to issue a letter of medical necessity based on the needs associated with an individual qualification survey. If you aren’t seeing your letter in your inbox, check spam, then reach out to us at support@truemed.com for help.
I don’t have an HSA/FSA. Can I still benefit from Truemed?
Unfortunately, Truemed’s services are for individuals who have HSA or FSA accounts (or plan to fund one during open enrollment). We encourage you to ask your employer for information on your HSA or FSA.
I don’t live in the US. Can I still get reimbursed with Truemed?
Unfortunately, Truemed is currently only available in the United States.